The Pew Trusts Measure Transportation Investments

The Pew Trusts have put together 50 transportation investment fact sheets divided into six categories. There’s good reason to evaluate the policy; Pew estimates that states spent a combined $131 billion on transportation in 2010. The goal of this assessment of the 50 states and Washington, DC, is to identify which are doing the bestRead… Read more »

Illinois awards 10 year, $114 million Sole Source contract to Motorola

INPUT Senior Analyst Jeff Webster reports on Illinois’ mega sole source contract with Motorola Yesterday, the state of Illinois announced it received final approval from the Sole Source Hearing Panel to move forward with a 10-year, $114 million sole source contract with Motorola for the continued operation of the state’s STARCOM 21 public safety radioRead… Read more »

Website For One

Bruce asked for some pointers about putting up a personal website. He’s a content consumer more than an author, and needed a personal website as a prototype for a new project. That would usually involve getting a domain, server space, hiring someone to do the work, building something, updating, and on it goes. I suggestedRead… Read more »

Under the Microscope: Dissecting the Georgia Anti-Obesity Campaign

This is a post that my friend/colleague Fran Melmed of [context communication] wrote recently, dissecting Georgia’s media campaign around childhood obesity. I really enjoyed how it was broken down and wanted to share with you all – with permission from Fran, of course (who by the way, enjoys lowercase writing). the georgia children’s health allianceRead… Read more »

Research and Best Practices eNewsleter

Research Creating great customer experiences (2011) – Customer experience is more important than ever to develop and maintain a consistent, effective connection between you and your customers. RightNow Technologies suggests we empower our customers and employees, as well as offer them multi-channel choice, to deliver a superior customer experience. Video: http://www.rightnow.com/resource-video-8-steps.php How We Use TabletsRead… Read more »

Washington passes health care reform package

Washington passed a package of legislation designed to implement health care reform in the state. Under the terms of the package, state health care payments will be based on patient outcomes, a new collaborative will be implement to cut waste, fraud and abuse and the state will begin requiring increased transparency of insurance providers. WashingtonRead… Read more »

Recruitment 411: Private industry tips for public agencies – Part II

This is the second part of a series inspired by Susan Ward’s article on About.com featuring “Ten tips for attracting employees.” I am responding to Susan’s tips for business owners with my take about how government agencies can use them to promote their jobs. 6. Offer employees some way to move upwards. It’s not thatRead… Read more »

5 minute post – out of chaos comes order

Out of chaos comes order. I sometimes wonder if the reverse is true too. That in the pursuit of order, health and safety, ticking boxes and ensuring everyone runs to the same hours, the same lunch breaks, the same commuter corridors, whether we have eliminated any space for chaos, and for the switch in mentalRead… Read more »

GovLooper’s – Please Assist in a survey for a new Course

I am currently working on a new and exciting project at AIIM. I am curious to know what you would be interested in buying as courseware if we were to offer additional training and certification under our educational programs. I would like to know if you would be interested in certain topics. As such, IRead… Read more »