Design the right metrics to improve user adoption

This article was originally published on Tri Tuns Blog. OBSERVATION Have you noticed that you spend a large amount of time documenting process flows but fail to measure their IT implementation? How do you know if the end-users are enacting the system as designed and contributing to the business goals? We know that process documentationRead… Read more »

Proud to be a Govie

I am a disabled Veteran serving other Veterans at a Vet Center. I don’t have a “job” which can be a four-letter word. I have a wonderful activity that I get to do everyday…and get paid for.

April 22: Workshop on Law and Computation @ University of Houston

A Workshop on Law and Computation will be held 22 April 2011 at the University of Houston Law Center in Houston, Texas, USA. The workshop is hosted by the Law Center’s Program on Law and Computation. According to the workshop announcement: The workshop will provide opportunities to show ways in which advanced computation can aidRead… Read more »

The wacky world of webinars

I’ve done a few webinars now with the Learning Pool posse and am planning to do a lot more as both a marketing thing for Kind of Digital and as a part of the training work we do. Webinars are going to be a really important part of the training and communications mix, as theyRead… Read more »

Small Projects: How To Rock Them

Feeling like your small projects aren’t giving you the experience you need? I know where you’re coming from. It’s how “accidental” project managers like us start out. Small businesses, small projects, small teams. I’ve worked in environments like this in the past, and currently volunteer for several non-profits where this is the case. My activitiesRead… Read more »

Privatization Recommendations and Business Opportunities for North Carolina’s State IT

INPUT Senior Analyst Chris Cotner reports on North Carolina CIO Jerry Fralick’s recommendations for privatizing portions of the state’s IT infrastructure. North Carolina CIO Jerry Fralick has quickly followed up on his announcement at the INPUT Raleigh State and Local Executive Breakfast on 4/14/11; the state looks to be moving forward on INSA recommendations forRead… Read more »

You know you’re doing something wrong with your council website when….

You know you’re doing something wrong with your council website when you mostly say ‘YES’ to this list Are you a web manager or just someone who wishes to know how your local council website is performing? Or maybe just a curious observer of public services online? If you are, you should continue reading…. Good,Read… Read more »