DHS Procurement Chief Seeks Continuous Improvement

The Federal Insider For Nick Nayak, public service runs in the family. The son of a 30-year scientist at the National Institutes of Health, Nayak was recently named chief procurement officer at the Homeland Security Department. He brings a lot of experience to the job, having spent nearly two decades in a variety of postsRead… Read more »

Oregon launches open data portal

Oregon has launched a new open data portal that will let citizens create a customized view of data from state agencies. Visitors will also be able to leave their comments for agencies on the site. Users will be able to interact with state records and leave requests for datasets they would like to see posted.Read… Read more »

Tips on Section 508 solicitation languange

Here are some new posts about Section 508 solicitation language on the Accessibility Forum 2.0 blog. Check them out and share them! Are there “standard Section 508 clauses”? – No! Standard solicitation clauses, or statements that indicate Section 508 applies or may apply without going into the detail of identifying EIT deliverables and what sectionsRead… Read more »

Reseach and Best Practices eNewsletter

Research Social media as a customer service tool (03/03/2011) – Gartner predicts the use of social media for customer service will grow rapidly over the next two years. As more people participate in social networks, use of social customer service will become common as a way to improve customer experience. http://www.gartner.com/it/page.jsp?id=1570814 2010 Digital Year inRead… Read more »

Future of local gov IT strategy

Gotta love blogging local government types. Great post here from Warwickshire County Council’s Jim Morton about their developing IT strategy. My favourite bit: 1. Embrace the practice of using ICT as a Utility: It is now possible to consume software, development platforms and infrastructure from the cloud which can potentially lead to many benefits. WeRead… Read more »

Florida and Michigan cities gone Google for simple & powerful communication and collaboration

Rochester Hills, Michigan, and Panama City, Florida have improved internal communications and dramatically reduced costs by implementing Google Apps. These cities faced the same challenges that many other government agencies do: declining budgets, pressure to deliver better citizen services, and the high cost of a do-it-yourself hardware infrastructure. Join IT managers from Rochester Hills andRead… Read more »

National Legislation Influences Austin

Increasing obesity rates in the United States in recent years have caused health and nutritional issues, especially those regarding children, to gain additional attention across the nation. This issue is currently being addressed in the 82nd Texas Legislature in a series of bills that focus on altering nutritional standards and physical education programs in theRead… Read more »