Research and Best Practices eNewsletter

Research Survey connects transparency and citizen satisfaction (03/01/2011) – PEW study finds open data creates a better relationship with government. Citizens who view their government as transparent are more satisfied with the overall government performance.http://www.pewinternet.org/Reports/2011/08-Community-Information-Systems.aspx Youth and the Internet (02/23/2011) – MacArthur study finds ways to build youth engagement with digital media. For many, spendingRead… Read more »

Facing the Truth

During the past few weeks, I have found it increasingly difficult to watch, listen to or read the news. While the budget battles continue, unemployment, health care and education are debated, and crisis in the Middle East continued, I took a moment to reflect on my reluctance to consume the litany of current events. TheRead… Read more »

How Cutting Corners Costs You More

It happens to all of us. You’re a developer or a project manager and here comes the customer or stakeholders asking about how to cut a few corners. Your spider-sense should be tingling, because usually this will cause you more pain than it’s worth. Get the Full Perspective In order to make a decision likeRead… Read more »

Help Yourself! Creating Self-Service Government with ECM

Back in 2004, I was involved in the creation of my department’s website which coincided with the actual launch of the department. We were lucky because our department began at a time when websites were becoming common in government, and our director knew how important that website would be for our customers. Not everyone wasRead… Read more »

How businesses can use real-time bus info

Now that LA Metro (CA) is testing Nextrip real-time bus information, riders are offering suggestions for making good use of the data. Original post

Praising WMATA tweet by tweet

Looking to offset the stream of negative tweets about WMATA, a new Twitter account is devoted to extolling the virtues of the often beleaguered agency. Original post

Iowa Governor launches education blog

Iowa Governor Terry E. Branstad has launched a blog designed to highlight his education agenda. The blog, will be maintained by Branstad’s special assistant for education, Linda Fandel. According to the blog, the Branstad administration hopes that they can have a “conversation about how Iowa schools can once again be the envy of the nation,Read… Read more »

Short and sweet

I am struggling, a little, to write with the same frequency I used to. Not because my words are going elsewhere (though they are) but because my time simply has contracted in an effort to keep up with all the things I have committed to do, as well as keep up with the sudden explosionRead… Read more »

Legal Information Institute of India Launches in Delhi

On 9 March 2011, The Legal Information Institute of India (LIIofIndia) officially launches in Delhi, India. According to the LII of India Website, subsequent launches are scheduled to occur “in Hyderabad on 11 March, Bangalore on 23 March, and Kolkota on 8 April.” Professor Dr. V.C. Vivekanandan of Nalsar Law University is Director of LIIRead… Read more »

National Portrait Gallery Conference Venue

The Verdiem presentation I attended today was held at the National Portrait Gallery (NPG) in Canberra. The National Portrait Gallery turned out to be a very good event event venue. This might make a good template for new and larger venues in the Parliamentary Triangle.The building has extensive free parking underneath and a bus stopRead… Read more »

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