An Interview With Boston’s New Incident Manager
This past week, I sat down with Carissa Sacchetti, our new Incident Manager, to discuss her role and the department’s vision around incident management.
Empowering ‘Highly Sensitive’ Employees
“Highly sensitive” (HS) people process information differently than others, so small discomforts can cause them severe distress or even depression.
4 Ways to Amp Up Your Emotional Intelligence (EI)
The ability to show empathy, find possibilities in challenges, positively influence others, mitigate conflicts, contribute to team efforts, and inspire others to be their best are powerful tools for anyone with a desire to lead.
As Budgets Shrink, IT Departments Benefit From Creative Modernization
The call to reduce expenditures is a golden opportunity to strengthen the customer experience through creative modernization.
Equipping the Federal Workforce for Mission Success: It Starts with the Right Technology
To achieve end-to-end transformation across a diverse workforce, employees need devices that maximize productivity.
Imposter or Incorrect?
Are you truly suffering from imposter syndrome, or might it be something else?
3 Steps to Turn Boring Standards Into Innovation
Basic standards are the foundation to build more effective and innovative federal services for the future.
How To Capture Web Page Metrics using Google Campaign URL Builder
Google Campaign URL Builder is a free, online resource used to track web page metrics. The data is stored in your Google Analytics account.
When the Big Bad Wolf Comes Knocking
A legal framework drives any federal agency re-org, and information is aplenty if you look for it. And there are actions you can take to position yourself for the future (more on that next week). So let’s do a brief deep dive.
Storytelling to Promote Employee Engagement
What does it mean to be “engaged” at work? Your agency’s leaders hope it means you come to work each day, committed to do your very best to help the organization advance its mission.