“How do I manage up more effectively?” That’s a question I’m often asked by federal employees, and my first reaction is empathy for the person asking the question and for the supervisor. Clearly there’s a disconnect. Both the employee and the leader are failing to appreciate that they each have responsibilities to help one anotherRead… Read more »
The question on Quora is expanded to ask: When launching an internal community platform, it’s often quite tempting to get lost in the technology implementation. Now it’s definitely quite important to provide an attractive first release of collabware, but what role does community management play in making the roll out effective? Or is community managementRead… Read more »
When Give a Minute launched in Chicago back in November, I asked what impact participants would have. This recent article in Fast Company’s Co.Design seems to confirm my doubts: Looking for Bold Ideas to Fix the City, New York Turns to Crowd Sourcing In Chicago, the project, which ran from the end of November throughRead… Read more »
Esperanza Spalding won a Grammy for Best New Artist tonight. She’s an extraordinary talent. Moments after her win, White House new media director Macon Phillips congratulated her on Twitter and linked to a video of her performance at the White House Poetry Jam on YouTube: ] Shortly after that, the White House account shared theRead… Read more »
Everything about you is telling a story; the way you dress, the way you act, the car you drive . . . the vacations you take. This rule is about making sure that the judgments of you are positive and enhance your career. You can’t stop others from judging you, but you can take stepsRead… Read more »
If you ran a business and only 65 percent of your customers were satisfied, do you think you’d stay in business very long? That’s what a recent survey found from customers of many federal agencies, and their customers aren’t happy! In response, Cong. Henry Cuellar re-introduces his customer service enhancement bill. The annual federal customerRead… Read more »
Ressler’s Rule #12:” He who controls the budget, controls the organization” It has been said that an army travels on its’ stomach but modern organizations travel on a highway of crisp dollar bills. How those dollars are apportioned and spent determines much of the effectiveness of the organization. Without regard to whether the organization isRead… Read more »
Environmental Leader tipped us off to the recent wind turbine installation at a Proctor & Gamble plant in The Netherlands. The turbine will supply 17% of the factory’s energy needs, according to the video. P&G says their ultimate goal is to power their facilities with 100% renewable power, and this is certainly a compelling wayRead… Read more »
I’ve had quite a number of conversations about social media strategy at the council recently, as well as with a number of people via twitter and other networks. So I thought I’d share my thinking on this and also share the strategy (co-developed by Martin Howitt) which I use to help others as well asRead… Read more »
Welcome to part two of the five- part series on how to best use the Small Project Management Guide. Here is Andy’s question to kick off the discussion: One of my favorite phrases in project management is “Scope Creep.” It sounds cool, but it’s not. It’s awful. Got examples? A simple definition of project scopeRead… Read more »