Just finished my session of hosting a structured brainjam from Day 2 of Gov 2.0 LA. I wanted to let the community we’ve created a presentation live connecting our notes of the brainjam. Just as this post is, the presentation is in its raw form. I am posting it here for comment, questions and moreRead… Read more »
The following post is entirely Hadley Beeman’s (@hadleybeeman) fault. So much is, actually, when it comes to opendata and linked data – just Google her and you’ll find it why. For the US orientated among you, Hadley is essentially our national lead on opendata in the UK, she’s an American and she yay’s. In public.Read… Read more »
You and I have both had experiences where we see an employee role their eyes when their phone rings or when a customer is at the counter for assistance. “What do they want?” is what they are thinking, and sometimes even what they say aloud. It’s easy, and perfectly natural, to get frustrated when youRead… Read more »
My friend Candi Harrison’s latest blog post is well worth reading: http://candioncontent.blogspot.com/2011/02/successful-web-leaders-communicate.html I recommend this not only because I’ve successfully implemented her advice as a leader, but also because it works for me as a manager. I love helping my team succeed, and it’s best when they make that as easy as possible.
I haven’t talked about leadership for awhile. So let me beat that drum a bit. Web managers/editors/innovators (I’m still searching for the right moniker) have always been – and must always be – leaders to be successful. We have no delegated authority over all the people we need to get the job done. So weRead… Read more »
I was recently working with a west-coast municipality supporting their Constituent Relationship Management (CRM) business case development process. The project was going quite well as all the ingredients for success were in place, including: Strong executive sponsorship, A committed project manager, and A sound change management (CM) strategy led by a seasoned CM veteran. DuringRead… Read more »
Open government is the super buzz word these days and it means so many different things. On one hand we want to know what is really going on down there in area 57 and on the other no one cares about the email reminding that the frig needs cleaning on the 13th floor. So howRead… Read more »
The web amplifies. And here’s a good example of how the silliest little thing can go viral. Of how unintentional geekness thrown together in 10 minutes can suddenly end up with people from Cologne to California commenting on that geekness and people saying thank you in quite sweet and lovely ways. On January 12th thisRead… Read more »
Today I would like to share this with you. If you are interested in the PRINCE2 certification I suggest you check out this free manual for assistance on understanding the standard and guidance on the exam, in addition to the official PRINCE2 manual. Frank Turley put this training manual together, whom I interviewed Inside pmStudentRead… Read more »
1) If you haven’t set good goals and objectives first. (If you don’t know where you’re going any road will get you there). … So there you have the 12 worst reasons I can think of to start doing analytics. Anyone else got a worse reason?