Did today’s ice sheet over DC cause you to wish your agency supported teleworking? It’s now encouraged by law, but how do agencies actually get it implemented? The IBM Center has released a new report examining the experiences of four pioneering agencies and what they learned, so you don’t have to! There are enormous benefitsRead… Read more »
The first raw feed of the Weekly Report of Current Opinions (RECOP), a collection of newly released U.S. court decisions, is now available at Public.Resource.Org, according to a tweet by Carl Malamud of Public.Resource.Org. Carl writes: Will release processed version of cases in few weeks. Be careful if you use raw Carl has also postedRead… Read more »
You may remember the last contest. Here is another. I was in contact with a few more publishers towards the beginning of this month and a few books to giveaway caught my eye. One of those was a new book by Jurgen Appelo titled “Management 3.0: Leading Agile Developers, Developing Agile Leaders“. And something aboutRead… Read more »
Consistency is one of the building blocks of great customer service. Look at McDonalds. No matter where in the world you are, if you walk into a McDonalds, you know how it will look and what you’ll find and how it all works. You can complete your task quickly because you know exactly what toRead… Read more »
Over the last decade, a technology known as customer relationship management (CRM) has slowly crossed over into the public sector. That migration from private to public sector use is about to get a boost with an announcement today from Microsoft that Dynamics CRM will be available online through the cloud. Traditionally used for winning overRead… Read more »
Optus are offering a 7 Inch tablet computer in Australia. This appears to be the ZTE Blade. The unit is priced higher than the Huawei Ideos Tablet S7 (sold by Tesltra as the T-Touch Tab), but much lower than the Samsung Galaxy Tab. The ZTE unit does not have a capacitive touch screen and isRead… Read more »
State Records NSW is running a course in ‘Managing Digital Records: An Introduction’, staring in late February 2011. They also provide (and a pre-requisite for the face to face course) free e-learning modules online in Digital recordkeeping concepts and framework for recordkeeping in the NSW public sector. Course outcomes By the end of this courseRead… Read more »
The Queensland Disaster Information Network (Q-DIS) is sharing information on disaster preparedness and planning for museums, which is relevant to the floods in Queensland. Original post
Lee Stewart from The Climate Project (TCP) will sopeak on “Climate Change Update and Its Relevance to the IT Industry” in Sydney, 2 March 2011. The ACS also runs the masters-level online course “Green Technology Strategies” in the ACS Computer Professional Education Program.Australian Computer SocietyClimate Change Update and Its Relevance to the IT IndustryThis presentationRead… Read more »
Lee Stewart from The Climate Project (TCP) will sopeak on “Climate Change Update and Its Relevance to the IT Industry” in Sydney, 2 March 2011. The ACS also runs the masters-level online course “Green Technology Strategies” in the ACS Computer Professional Education Program.Australian Computer SocietyClimate Change Update and Its Relevance to the IT IndustryThis presentationRead… Read more »