When Resistance Meets Resistance – the Change Leader Trap
Feedback about a new approach isn’t always resistance — but resistance is always feedback.
The Powerful Role of Ongoing Feedback in Fed Gov Workplaces
Regularly scheduled dialogues between staff and supervisors can foster a culture of open communication, professional growth, and high morale and engagement.
A New Era for Military Spouses in Federal Employment
The new Domestic and Extended Telework Opportunities (DETO) Memorandum of Agreement (MOA) aims to revolutionize federal employment for military spouses by expanding overseas telework opportunities.
Engaging Employees and the Public in Federal AI Projects
Involving employees and the public in federal AI projects is essential for fostering transparency and trust. Here are six steps to help.
Embracing Openness
It can be difficult to uphold organizational values in times of difficulty. But leaning into that vulnerability can improve your connection with colleagues.
Learning and Developing on a Shoestring Budget
Mentoring is a way to experience, learn and develop relevant skills when budget cuts hamper other training opportunities.
Lessons Learned in Navigating VA Disability Claims: A Guide for Veterans
Veterans often find it challenging to file VA disability claims, but Veteran Service Organizations (SVOs) can help. Here’s a step-by-step guide to maximizing what they offer.
Portland’s Compassionate Approach to Homelessness Using Mobile Mapping
Portland used a mobile GIS solution to address homelessness while providing information to the community via online dashboards.
Cultivating Innovation and Service: The Greenhouse and Orchard of ACF Tech
The intersection of technology and mission-driven service can profoundly impact the communities that government agencies serve.
Does Empathy Soften — or Strengthen — Effective Communication?
The impact of the project will be substantial. Should you include a “sorry” along with the detour instructions?