What is government 2.0/gov 2.0? How do we define it? Is it the same as open government? Is it about technology? Is it about culture? Is it a buzzword or marketing hook? Is it a word people throw around to seem smart and hip? Well, I am not sure what the answer is to anyRead… Read more »
Alright everyone, tomorrow is mid-term election day in the United States. Assuming that you are registered and ready to vote here is what I am asking you to do: Join me on Foursquare. Yes, you know how I feel about Foursquare…. However, they are launching an outstanding application tomorrow that highlights all of your FoursquareRead… Read more »
I couldn’t resist the opportunity to incorporate one of the season’s classics into our Movie Quote Mondays. For many “Halloween” with Jamie Lee Curtis or “Fright Night” or “Twilight” may be more in keeping with the season, but Linus in his pumpkin patch is one of my all time favorites. It’s a tossup between “It’sRead… Read more »
First of three posts on the issue here.http://www.dsbox.com/index.php/blog/comments/can_the_government_survive_radical_information_transparency_part_1
Over the past few weeks, I’ve written about the other half of Gov 2.0: Citizen 2.0. My goal has been twofold: first, to help citizens understand that engaging government isn’t all-or-nothing. Citizens can participate in meaningful ways both from home and outside it. They can work in and for their community by themselves and asRead… Read more »
Research 1. Strengthening agencies customer service efforts (10/27/2010) – GAO surveyed 13 government services within major agencies and found each had established customer service standards. Although the standards exist, many were not made available to the public or were difficult to find. http://www.gao.gov/products/GAO-11-44?source=ra 2. Innovation doesn’t happen by accident (07/2010) – Center for American ProgressRead… Read more »
Take a moment and look around your personal office space. Now look at your computer and notice what your desktop icons are and what programs you have open. According to Richard Ogle, the books, documents, computer programs, and other work aids are parts of our extended mind. We create documents, spreadsheets, whatever to offload ourRead… Read more »
Welcome to another blog. I am a retired Senior Executive (GSA) and the author of a recently published book, Confessions of a Government Man: How to Succeed in Any Bureaucracy. This post is another book excerpt, where I discuss an application of one of my many “rules.” This episode is a perfect example of manyRead… Read more »
We are developing a new sales process. My client has a desire to attract a potent source of referrals. The more we talked, the more I realized that aiming for referrals would probably make the campaign maybe one tenth as effective, friction while going from Point A to Point B to Point C. We hadn’tRead… Read more »
Quite possibly, if left unchecked this may become the focal point of workplace complaints, grievances and charges! I’m talking about Bedbugs. Employers and their HR teams now have to worry about their responsibilities to maintain a bedbug-free workplace. While there are no regulatory provisions to provide a bedbug-free workplace, Occupational Safety and Health Administration’s statutoryRead… Read more »