Changing cultural mindset on mapping processes

I am interested in receiving feedback on how to implement the use of process maps throughout an organization. My office has done a great job and we have process maps for every action – these have helped greatly with new hires and we constantly review for changes resulting in higher efficiencies. Other offices within ourRead… Read more »

Engaging Consumers in Cyber Security: It’s Up to You

In a perfect world, consumers recognize authentic emails from fake, update their operating system, browser and anti-virus software, and have a healthy skepticism about the safety of the Internet. The bad guys hate perfect, so we should be working with consumers to stop them. I deal with the ugly aftermath of one type of cybercrime,Read… Read more »

DC Government budget transparency – What’s up with all the fees?

Ever wonder how much DC Government collects in “Out of state Vehicle Registration Fees”?. What about the “Underground Storage Tank Fines and Fees”? Library Fines? What about the proceeds from busting illegal gambling and narcotics operations? Where does this money go? What services does it fund? Now you can research this and other similar informationRead… Read more »