Want to learn how to build more effective pages on AKO/DKO?

If you are an Army or DOD Knowledge Manager, there’s still time to register for the 2010 AKO/DKO Community Page Administrator Workshop! To reserve a seat, you must log on to the CPAW page on AKO (https://www.us.army.mil/suite/page/636873) and look for the phrase, “Registration for CPAW 2010”; or you can go directly to www.mcraemeetings.com/ako. If youRead… Read more »

Privacy, Profit, and Innovation

Give us your cookies, your browser history, your torrid search queries, yearning to breathe free. (Sorry, Emma.) That’s the deepest desire of online marketers, and it is thanks to them that we have so much content and so many applications available to us free, online, every day. Our data is valuable, but not in itselfRead… Read more »

Help Wanted: Drone Pilots for U.S. Southern Border

If you are an out of work drone pilot, fear no more. You will now be able to pay your mortgage and feed your kids. There is a shortage of remote pilots for unmanned aerial vehicles for monitoring the southern U.S. border. Though, there is one hick up. Officials told a House Homeland Security PanelRead… Read more »

MEMBER-OF-THE-WEEK: SCOTT SPAN

Scott Span, MSOD currently serves as President of Tolero Solutions, an independent organizational development and change management-consulting firm. He is an organization development and change management practitioner with experience working in strategic and transformational change. Scott has worked both internally, externally, and as an independent contractor in the Public and Private sector. Mr. Span isRead… Read more »

The Change-Continuity Continuum

Graetz and Smith’s (2010) article starts off well enough: “Traditional approaches to organizational change generally follow a linear, rational model in which the focus is on controllability under the stewardship of a strong leader or ‘guiding coalition’. The underlying assumption of this classical approach, ever popular among change consultants, is that organizational change involves aRead… Read more »

The Federal Coach: Be the bad guy – Negative feedback and how to deliver it

For many people, top fears include spiders, heights, public speaking and crowds. For many government managers I speak to, it’s delivering criticism at performance time. It’s no wonder that delivering feedback — particularly feedback on improving — produces so much anxiety. Even under the best of circumstances, delivering feedback and coaching is difficult. But whenRead… Read more »

GovTwit Statistics: Top Federal Twitter IDs

The NY Times Magazine published a great story this weekend by Jesse Lichtenstein titled “Digital Diplomacy” that focused on the State Department’s very proactive stance in using new tools and technologies to advance the department’s sweeping mission. Traditional forms of diplomacy still dominate, but 21st-century statecraft is not mere corporate rebranding — swapping tweets forRead… Read more »

Criminology in The Social Ecosystem

Last week I met with Laura Madison, a criminologist in Canada, about her research. Laura is researching how police departments across Canada, the UK, and the US are leveraging Twitter as part of their jobs. This research should act as a baseline to help police departments across these regions understand what is working, and whatRead… Read more »