Chatting with Carol Spencer, Web Manager for Morris County, New Jersey

This past weekend I was listening to Government 2.0 Radio and the guest was Carol Spencer, Web Manager for Morris County, New Jersey. Carol brings some truly unique insights to this role based upon her past roles as an elected official and multiple years spent in Marketing at IBM. I followed up with Carol afterRead… Read more »

Blog Series: Part 2 – So You Hired a Gen Y – Now Get The Most Out of Them!

Blog Series: So You Hired a Gen Y – Now Get The Most Out of Them! A Tolero Solutions blog series on how to utilize Gen Y using the Gen Y Recruitment and Retention Lifecycle™ By: Scott Span, MSOD Phase 2 – Assess In a previous post So You Hired a Gen Y – NowRead… Read more »

Creating a Culture of Customer Service – “And Would You Like Catsup for Your Fries?”

Last week, a friend told me about a presentation she’d just done for some local elected officials, on making government websites customer-friendly. She said the session had gone really well – they got it. But this is what caught my attention. She said some of these government officials had never thought about their websites inRead… Read more »

Agile Software Development Team Available for Immediate Contracts

For the past six years our team of experts has worked tirelessly producing cutting-edge, custom software solutions, for the federal government. We can make your dream application a reality too! Most of our team members have current TS or TS/SCI security clearances, so we can be entrusted with your confidential information and technology. Located wellRead… Read more »

Counties’ Fear of Social Media…But Need Not Be

In a word…fear. That about sums up most local government leaders and their thoughts about the use of social media. As the government with the closest proximity to the public it serves, a lot of my peers worry about opening up another dialogue venue. Many aren’t familiar with social media sites and can’t envision whatRead… Read more »

Disincentives to collaborate? The Government of Canada Employee Innovation Program

Last week the Government of Canada announced a new program intended to promote innovation in the workplace. Generally speaking, any effort to drive innovation should be applauded- however, the role of incentives in promoting innovation and motivating individuals to participate is an elaborate issue. Strategies and tactics should be approached with caution, with creativity, andRead… Read more »