The National Library of Medicine (NLM) responds to more than 100,000 questions each year. Regularly asked questions become Frequently Asked Questions (FAQs). NLM Reference and Consumer Health FAQs are at http://www.nlm.nih.gov/services/faqref.html . We review and update our FAQs frequently. FAQs often include national and international government agencies and non-profit organizations. One of our FAQs isRead… Read more »
I started using Facebook and Twitter as professional experiments. I needed to know about these sites to decide whether and how EPA should use them. I also had a LinkedIn account that sat unused for years, and I joined GovLoop. Along the way, I set up accounts on Slideshare and Scribd to share my presentationsRead… Read more »
Posted in the Break Room
Hi everyone — I am writing a book — Facebook Marketing: An Hour a Day for Sybex/Wiley Publishing. We will have a chapter that includes a lot of information on Facebook Marketing for government agencies/scenarios. I’m looking for a few great, creative examples from you to highlight in the book. Who broke through the challengesRead… Read more »
So how prepared are you, really, for a disaster? How often do you review and update your crisis communications plan? How frequently do your spokespeople go through a refresher media training course? And have they been prepped in working with different types of media and different challenging scenarios? Those organizations with actual plans that areRead… Read more »
Cloud Computing 2010: Focus on Operational Efficiency and Security The Administration is taking an increased interest in the federal government’s move to cloud computing as a potential solution to capacity and complexity challenges as well as reducing IT maintenance costs. More attention must be paid to areas where the government has successfully implemented cloud solutionsRead… Read more »
Over the summer, July in fact, I wrote a piece on CGBlog about the potential pitfalls of an organization such as ours would have if they didn’t thoroughly think out their social media strategy (The Coast Guards problem of Social Media Liability). The post honed in on the fact that the Twitter generation would, unlessRead… Read more »
Cross-posted from Wired to Share I got thinking again this week about one of my favorite Gov 2.0 practitioners, the EPA’s Jeffrey Levy. Levy is important not just because he’s one of the nicest folks in Gov 2.0, which he is, but because he’s making real strides in creating road maps for integration of socialRead… Read more »
Originally posted on “osrin.net“, on 9th November 2009 The current trend of governments releasing massive and diverse datasets will demand something different from internet search tools in the future, something that we might consider a little extraordinary today. Today most of us search in a single dimension, we tap a term into our favourite webRead… Read more »
Most, if not all, social media websites provide options for what information a user makes available to the public. Facebook, for example, offers options for who can view status updates, removing a user’s name from search results, and limiting who can view pictures. According to a recent article published in the Vanderbilt Journal of EntertainmentRead… Read more »