How to Empower Your High Achievers
The squeaky wheel gets the grease, and for this reason high achievers are often overlooked. Here’s how to empower your team’s superstars.
How Government Agencies Can Accelerate New Employee Onboarding and Productivity
New employees face many onboarding challenges, including learning how to ask for and access agency information. Answer engine technology, though, is revolutionizing the process.
We Want You! To Think About a Job in Cybersecurity
A cybersecurity job may feel out of reach for many people. Traditionally, we’ve viewed cybersecurity professionals as highly trained technologists, fully embedded in the tech world. It’s time to reimagine what a cybersecurity job and a cybersecurity professional look like.
Unsung Heroes: The Technical Team Behind the US Administration for Children and Families
When one thinks of ACF, your mind might understandably drift toward the frontline workers, the policy makers, or the many initiatives undertaken to support vulnerable children and families across the United States. However, behind the scenes lies a team of dedicated professionals whose work is instrumental to ACF’s operations and mission: the technical team enabling… Read more »
AI-Driven Deception: New-Gen Phishers Get a Sophisticated Touch
AI technology has fascinating prospects for society, but there also exists a spectrum of potential negative and unconventional outcomes, including AI-driven phishing attacks.
Do You Collaborate?
There are many benefits of collaboration at work and in relationships. How can you identify, improve and expand upon collaborative opportunities?
Human Curated Knowledge Cannot Be Replaced With Automation
The answer engine is a groundbreaking solution that harmonizes the power of large language models — such as ChatGPT — with the irreplaceable insights that knowledge management professionals can offer.
Embracing Blamelessness to Improve Government Services
Understanding the root cause of complex system failures can be tricky, and our desire for accountability may sometimes be at odds with learning the root cause. Incorporating blameless postmortems to help identify issues could help agencies provide better services to those who need them.
Change Is Hard — Which Is Why We Need to Find Better Ways to Solve Problems
We can’t always plan for change when a crisis occurs. A crisis acts a motivator, and we look for ways to promote the change forward.
Fairness in Government Hiring: Unveiling AI Bias in Resumes
For government positions, where objectivity is non-negotiable, cultural orientation and the integration of Artificial Intelligence (AI) can inadvertently taint the selection process.