When the “Wrong” Words Can Help People Find the Right Services
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
Managing up means working with your supervisor to build a high-performing team — and develop a rewarding relationship between you and your boss. Here are four ways to accomplish that.
Being a leader is tough, and sometimes it’s difficult to move people in the direction you want to go. But remember: People are complex and flawed and need to feel loved and respected. And there probably are days when you’re difficult, too.
Many diversity, equity, inclusion and accessibility concerns are interconnected. So, how can agencies create workplaces that welcome everyone into public service?
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
Exciting advancements in science and technology have vast potential, but it’s important to evaluate both the opportunities and the challenges in a non-partisan, objective way. That’s where the General Accountability Office (GAO) comes in.
Leaders for the town of Normal, Illinois are finding power in maps and dashboards to track planned infrastructure projects and share transparently with the public where and how community spending is applied.
Diversity, equity and inclusion efforts often overlook anti-fat bias, which can be prevalent even in the most well-meaning workplaces. Here’s how to identify larger employees’ barriers to inclusion and belonging…and do something about them.
The CCAR method can help you communicate with your boss and influence decision-making. Here’s are tips for using this strategy.
Sometimes silence can have more impact than speaking. Here’s advice on using strategic silence.