Lowering the Heat: How to Manage Conflict

Conflict is a normal part of human nature, so it’s not surprising that we find it in the workplace. It’s probably even less surprising that it emerges when applying human-centered design (HCD). Just think about it – human-centered design is a very different way of working for most people. Many find its application uncomfortable inRead… Read more »

The No-Slime Method for Building your Professional Network: Part 1

Looking for a new job, concerned about a potential lay-off, wanting to reconnect with old colleagues, or have an amazing new idea you want to get supporters for? You’ve been told you’re “supposed” to network, but how to do it without coming off like some type of slimy salesperson? Building your professional relationships – often known as networkingRead… Read more »

Budget 101: Managing Risks

Many of us who have no formal training or background in accounting/finance find ourselves overseeing big budgets. As we continue to advance in our careers the size of those budgets continues to grow, along the expectations and LIABILITIES. Brookings Executive Education (BEE) Finance for Non-Financial Managers course addresses some of the potential pitfalls those ofRead… Read more »

How to Work from Home if You’ve Never Done it Before

When the Office of Personnel Management (OPM) urged D.C. federal agencies to let employees work from home during the Pope’s visit from September 22–24, the idea threw many govies into ecstasy. While government will officially be open for business, the OPM is encouraging “workplace flexibility options” like telework or a day off so they don’t add to the expected holy mayhem. Many agenciesRead… Read more »

Awaken the Project Manager Inside You!

Recently, I enrolled in a course entitled “Project Management for the Office Professional” at Graduate School USA. To tell you the truth, I was skeptical. In my mind, project management had nothing to do with my desk job. Isn’t a project manager supposed wear a hard hat at construction sites? I could not have beenRead… Read more »

Beyond Facebook and Twitter – How Government Organizations Leverage Other Social Platforms Effectively

As detailed in the recent announcement from Center for The Business of Government Executive Director, Dan Chenok, I am happy to be starting my work with the Center as Innovation and Social Media Fellow.  I plan to explore innovation, social media, and the intersection of the two as government’s look to better achieve their missions andRead… Read more »

7 Tips for Working Effectively with Government

Working for a publication that almost exclusively serves the public sector and its partners, I routinely deal with practitioners and leaders at all three levels of government. Previously, I worked for an organization that archives data for government research projects. Along the way, I’ve picked up several tips and tricks for working effectively with electedRead… Read more »

Who Else Wants to Connect with Great Communicators?

At a recent professional networking group event one of the other members asked me if I could tell him about organizations like the Federal Communicators Network (FCN). By way of background, FCN is a listserv that communicators in the federal government use to exchange ideas about the field of communications. The group, which also hostsRead… Read more »

Perspective Matters: 3 Tips for a Better Attitude

Before my current state government position supporting AmeriCorps programs, I spent two years working as a community development consultant in Madagascar, the large island off the southeast coast of Africa. While living and working in Madagascar — a country and culture so different from our lives here in America — I learned a lot about perspective. And perspectiveRead… Read more »