Help People by Doing Their Paperwork Automatically
Automating processes internally so that the public doesn’t need to go through manual processes can help save people time and get them the help they need.
My Favorite Contract Type: Time-and-Materials-Hours (T&M) – Part 1
Federal acquisition rules can be a complicated business. Here’s a primer on what time-and-materials and labor-hours contracts are and why they’re so important.
How to Unleash Your Professional Brand
Your personal brand can help distinguish you in your field and advance your career. Here’s what a personal brand is, and how to harness its power.
What State and Local Agencies Can Do When They Can’t Hire the Cyber Talent Gap Away
A staggering number of organizations lack the cyber talent they need to protect against cyberattacks. But agencies that deploy certain strategies can help compensate for their staffing shortage.
GovGPT: How Governments Can Make Use of Generative AI and ChatGPT
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
Essential Skills to Teach New Employees
We often train new staff mostly on content (policies, laws and procedures) but not much on craft (meetings, communication and briefings). That shortcoming limits what agencies actually get done.
Setting the Standard for FOIA Case Management: What to Expect From OIP’s New Business Standards Initiative
The Freedom of Information Act is a vital tool for government transparency. But skyrocketing requests call for a streamlined process.
The VA’s System Updates: Are There Concerns About Trust and Safety?
The VA’s ongoing system updates requires vigilant cybersecurity to preserve the trust and safety in serving veterans.
Enhancing Security and User Experience in Government Services
Traditional identity verification methods have become less effective, and they’re exposing organizations to dangerous cyberattacks. But a risk management approach that includes multi-factor authentication, among other tools, can safeguard agency networks and data.
Maps Fuel Funding for Equitable Traffic Safety in Louisville
Maps and GIS analysis helped transportation planners and engineers in Louisville prioritize roadway safety improvement projects by identifying high-risk corridors and vulnerabilities in communities.