The resignation of Rachel Dolezal as president of the Spokane, WA National Association of the Advancement of Colored People has dominated the news lately. Ms. Dolezal had been using a fake racial identity by leading a chapter of the largest advocacy group in the country for African Americans as a mixed race person even thoughRead… Read more »
I spent last week on a review panel looking at the performance of a New Zealand university’s web team. It was an illuminating experience – and a very positive one – but it got me to thinking about the how to operate within a changing digital environment. That’s pretty vague so let me explain aRead… Read more »
This past March, the Association for Computing Machinery announced that its 2014 Turing Award would go to Dr. Michael Stonebraker. As a Google V.P. put it (Google puts up the $1M cash prize that goes with the award), “The efficient and effective management of Big Data is crucial to our 21st century global economy …Read… Read more »
Are you looking to move forward in your career? No matter what your goal is, here are five things you can do right now to help you get ahead.
Federal customer experience (CX) professionals are trying to wage a conventional war against bad CX. But they usually don’t have the budget, personnel, or authorities they need to win big, decisive battles. That’s why federal CX pros should consider changing their approach and use some proven CX guerrilla tactics instead. To make the most ofRead… Read more »
The words we use in science, engineering or any other technical field aren’t familiar to the general public. So we use them — translate them, as it were — and in the process arguably lose the technical accuracy of the language we use.
Meeting someone once at a networking event won’t do much for you if you don’t follow up with them afterwords – yet you’d be surprised how few people actually do make the effort. These days we have no excuses, with great tools like LinkedIn making it simple to keep track of – and keep in touchRead… Read more »
Over the course of 10 years, Seattle has studied the possibility of creating a municipal-run broadband network seven times, most recently this year. Although it was determined in June that the cost would be lower than expected (somewhere in the range of $463 million to $630 million), city officials again rejected the idea, citing barriersRead… Read more »
Back when I was a director of communications at a nonprofit, my LinkedIn profile headline read “I schmooze for good causes.” A large part of my job was to attend events, meet people, and bring them closer to the organization and the cause it championed. I have a knack for networking. I’m a successful networker because I recognize that the mostRead… Read more »
People are much more likely to retain information – and become intrigued by it, by listening to an interesting story than by listening to recitation of points on a slide. We’re more likely to retain information, learn from it and be able to act on it if it contains up-to-the-minute data. And we’re more likely… Read more »