Your People Analytics Dashboard is Not Nearly as Useful as it Could Be

People are much more likely to retain information – and become intrigued by it, by listening to an interesting story than by listening to recitation of points on a slide. We’re more likely to retain information, learn from it and be able to act on it if it contains up-to-the-minute data. And we’re more likely… Read more »

Ghost Whisperers of Institutional Memory

Ghost Whisperer, iRobot, and many crime shows depend on detective work based on access to other people’s memories.Young people need expertise that gets them out of their chairs and to step away from their computers. Administrative ghost whisperers, younger staff or not, should seek out older staff. That experience should not be disregarded as a… Read more »

How To Make Your Desk a Healthier – And Happier – Place To Work

If you’re like most office worker-bees, you’re probably spending more time sitting at your desk than you spend in any other place, besides your bed. Do you like it? Clutter, poor ergonomics, and stifling work environments can all contribute to a workspace that can actually damage your health and well-being. While grand, sweeping changes mayRead… Read more »

Plain Language Doesn’t Have to Be Plain

I had a really great conversation with one of my coworkers the other day about the concept of “plain language” which really got me thinking about writing across all parts of government–local, state, federal… Here in the federal government, we talk about plain language–which is the idea that language should be easy to understand forRead… Read more »

What HTTPS Everywhere Means for Federal Agencies

On Monday, June 8, the White House Office of Management and Budget (OMB) released a final memorandum mandating that all Federal websites implement HTTPS (Hypertext Transfer Protocol Secure). By December of 2016, all Federal websites will need to implement HTTPS for all communications. Why the Mandate? Privacy, web communications, and encryption are certainly in theRead… Read more »