In November 2024, OMB released a memo clarifying that the Paperwork Reduction Act (PRA) does allow usability testing and offering guidance on complying. The criteria can be confusing, though, so let’s talk about what’s required.
NextGen leaders in public service must embrace digital fluency, adaptive thinking, and a privacy-first mindset to navigate the complexities of the digital age, build public trust and drive transformation.
Futureproof governance requires shifting from reactive problem-solving to proactive resilience-building, leveraging adaptive frameworks, innovation, and secure data practices to navigate an era of evolving technology and societal needs.
The Plain Language Act is only one part of making government policies easier to understand. Learn how to make policies resonate with the public.
Discover how public sector organizations can embrace iterative innovation to tackle evolving challenges. Learn strategies for fostering a culture of reinvention and driving sustainable progress through small, meaningful changes.
American has a unique and stalwart governmental structure, but how much do you really know about it?
AI will redefine public sector operations by integrating as an intelligent co-pilot, enabling real-time decision-making and personalized citizen engagement.
It’s a formidable challenge. Deliver human services to nearly 2.5 million people across the 7,000-square-mile expanse of Riverside County, California — and do it effectively and efficiently. From bustling urban centers to remote desert locales, the county’s needs are as varied as its geography. To meet those diverse needs, county officials recently adopted an integratedRead… Read more »
Navigating a presidential transition as a federal supervisor can be more complex because you’re responsible for managing yourself and guiding your staff. The good thing is that agencies have transition plans. Here’s a high-level roadmap to help you and your team stay ready and resilient.
Federal agencies are focusing on technology-driven supply chain resilience to secure continuous service delivery, mitigate risks from global interdependencies, and ensure cybersecurity, data-driven insights, and cross-sector collaboration, strengthening their infrastructure against disruptions and vulnerabilities.