A Storyteller’s Creative Process

I’m the Digital Storyteller for the Federal Emergency Management Agency (FEMA). It’s a new position that I’m happy to say I’m really enjoying. I’ve gotten to learn so much about digital platforms, content, and subjects within the Agency. Back in January and February, I wrote and published a series on our blog about Community EmergencyRead… Read more »

11 Ways to Achieve Work-Life Balance

Over the past few years, federal agencies have been encouraged to support programs that promote work-life balance. According to a presidential memo issued last June, “To attract, empower, and retain a talented and productive workforce in the 21st century, the Federal Government must continue to make progress in enabling employees to balance their responsibilities atRead… Read more »

5 Ways to Get More Out of your Committees

Are you an active participant on a committee or are you waiting to be spoon fed? IE are you contributing to the goal or just creating more work for the person who was assigned to hold the spoon? George, Sally, Henry, Heather, and Mike are all on an employee recognition committee.  Heather works in HRRead… Read more »

Can IGs Successfully Walk a Tightrope?

By law, agency inspectors general are given a great deal of independence from pressures from both their agencies and Congress. But to be effective, they need to develop positive relationships with both.  Some are more effective than others.  What makes the difference? In January 2015, Michael Horowitz, chair of the cross-agency Council of Inspectors GeneralRead… Read more »

Reflections of a Digital Government Customer

Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »