The Ethics of Inclusive AI
As artificial intelligence (AI) becomes increasingly integrated into our lives, it’s vital that AI systems serve all members of society. AI should be inclusive, fair, and without bias.
How Federal Employee Experience Impacts Customer Experience
You can’t have good customer experience (CX) without good employee experience (EX). The VA is applying lessons from its successful CX efforts to improving EX.
Is the “Lowest Price Technically Acceptable” Acceptable for Government Software Purchases?
The lowest bidder isn’t always the best choice — especially when it comes to government software purchases. Here’s what you could be missing.
Rephrasing for Results: Matching Your Words to the Way Your Audience Thinks
Experimenting with multiple wording options to see which one performs better can help you communicate in ways that match how your target audience is thinking.
3 Steps to Incorporate Experience-as-a-Service Into Your Digital Transformation Strategy
Experience-as-a-Service (XaaS) helps agencies offload processes so teams can focus on the organizational mission. Here’s some advice on how to make the best choices for a successful transition.
Unwrapping the Gift of Feedback: Why You Should Take What You Need and Discard the Rest
Feedback about your leadership style isn’t always easy to hear, and sometimes it reflects unconscious bias.
5 Simple Steps to Spring Clean Your Social Media
Like a disorganized desk, messy social media can waste your time and energy. Neglected social media can also accumulate security risks galore, from apps that have access to your personal information to passwords that can leave you and your data vulnerable. Doing a little spring cleaning will help protect your privacy and up your productivity. Get started with theseRead… Read more »
Who Is on Your Professional “Board of Directors”?
Having a group of mentors can help you make the best career decisions. Learn how to develop your own “Board of Directors.”
Perspectives on Work-Life Balance: Insights From GovLoop’s Recent Survey
Government employees face unique challenges trying to establish a healthy work-life balance. A recent GovLoop survey shed light on various work-life techniques and on the role that managers play, among other insights.
5 Steps to Streamlining Your RFP Response Process
Streamlining your request-for-proposal response process is an investment in the future success of your business. By following five steps, you can increase your efficiency and response capacity.