Someone’s Health Depends on It: A Guide to Digital Health Communication for Every Audience

By Amy Sanders Only 12% of the U.S. population have the skills needed to obtain, process, and understand health information (NAAL). This statistic is staggering when you consider how many people consume health information online; according to Pew, 72% of internet users say they looked online for health information within the past year. What doesRead… Read more »

The FY 2016 Budget: Details Worth a Look

The Administration’s FY 2016 budget proposal shows that it is committed to creating capacity and sustainability for performance-and-results based government. It’s all in the details. Beyond the dollars in the President’s budget, there are some details buried in congressional justifications that are worth examining. I think there are three sets of initiatives – that forRead… Read more »

Talkin’ Pretty: Design and Accessibility

We’ve got a new twist this week, folks. Since I’ve been blogging mostly about accessibility, I wanted to talk with someone who approaches accessibility from a different perspective than a subject matter expert. I met with a designer who works for a federal government agency and has a refreshing outlook on design and accessibility. SheRead… Read more »

11 Rules for Using Government Email

On Monday, the New York Times reported that Hillary Clinton may have violated federal records laws when she used her personal email to conduct all of her official State Department business during her four years as Secretary of State. Federal law states that certain emails written or received by federal employees become government records andRead… Read more »

Overseas Business Travel Is So Glamorous! Or Is It?

When I interview candidates for vacant Civil Service positions, at some point in the conversation, the candidate asks, “Will I have the opportunity to travel overseas?” Traveling internationally for work, whether you are in the public or private sector, can feel like a perk. Yet often the purpose of the trip is integral to your jobRead… Read more »

The Color of a Dress & Public Perception

What color is this dress?  Black and Blue? Gold and White?  Something else? Like thousands of others, you’ve probably already responded to the social media sensation about perception over the course of the last week. Did any of you get the correct answer? Perception is also incredibly important in the government community–not only to our employees, butRead… Read more »