Last week, I talked to a friend about a major home improvement project costing thousands of dollars that I have to have done. My friend said she had another friend who delayed her federal retirement because she had to do the same project. My heart dropped because I would be distraught if I had to delayRead… Read more »
How many times have you heard people say, “I hate reality TV! I want real shows. I wish they’d make something else.”? I don’t understand why people remained glued to reality TV shows despite their professed hatred of them. “But there’s nothing else on,” people say. “I’ve gotta watch something!” Hold out, I say, holdRead… Read more »
Whether or not you have kids, we all were one at some point in our lives. We all learned to crawl-walk-run (literally and/or figuratively) throughout life. Chances are along the way it involved watching another. Learning from them probably involved accepting their assistance as well. The point being, at some point in our lives we… Read more »
By Jessica Havlak While working in what I’ll call the “white hat sector,” it can be a challenge to reach individuals with your message when they are almost as inclined to listen to their friends and family as they are to clinicians. Use this trust of peers to your advantage: engage them in a communityRead… Read more »
Many times, I hear people say things like: “you can talk about this and can talk about that, but please don’t talk about that.” I remember when I was a little girl and whenever a controversial subject came up my mother used to say “shhh” and her mother used to say “shhh” and my otherRead… Read more »
According to McKinsey, knowledge workers spend a whopping 19 percent of their day searching for information and expertise. Why? Take any one task and look at all the applications you use to get it done. Look at all the people you need to involve to do it. Look at all the time you waste switchingRead… Read more »
Nobody wants to think about knowledge management, but everybody needs it. Here are the basic things an organization should have covered as part of its KM system. 1. Establishing an information architecture for multiple user groups, permission levels, and knowledge sharing environments. 2. Maintaining the architecture, adding and removing people from user groups. 3. LocatingRead… Read more »
A mentor of mine once told me about an important distinction when deciding how to spend one’s finite work time. A focus on the day-to-day fixing of issues, meeting with clients, and delivering the deliverables was spending time “in the business.” Getting your head up out of the weeds to see where you were headed,Read… Read more »
When I was growing up, I’m sure my parents and most others who were working adults struggled with what we now call “work-life balance.” My dad had a full-time job and worked part-time on weekends. My grandmother worked in other people’s homes, and my mom worked outside the home, off-and-on, but mostly kept our home.Read… Read more »
A consultant (should be) someone who offers good advice. Many times this is advice based on subject matter expertise, experience, or other unique qualifications. However having a particular subject matter expertise or experience is only one facet of being a good consultant. Great consultants have a lot more than just expertise – they understand howRead… Read more »
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