5 Steps to Foster a Community of Practice
A community of practice is a “group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” How can you build a successful one?
A community of practice is a “group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.” How can you build a successful one?
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What is the best protection against cyberattacks? Eliminate bad practices from your agency.
Federal employees should be guided by empathy when designing and delivering customer services. Here’s what that means and how to accomplish it.
Here’s how to improve customer experiences through more thoughtful use of technology and cross collaboration.
Hackathons can be valuable, community-building events within your agency. But what are they, how do you organize them and what specific benefits can you reap?
You moved from management to leadership, and you’re not sure if you’re good at it. Here are three ways to know if you’re on the right path and continuing to develop.
When the city of Reno launched initiatives to expand its economy and offset pandemic-related tourism declines, it relied on new technology: geographic information systems (GIS). Here’s what GIS do — and what lessons Reno has to share.
As the lack of cyber talent impacts the security of agencies as a whole, the solution in closing this gap lies with every department in a public sector organization – not just IT and HR.