The Secret Behind Successful Transformation: Human-Centered Design
What enabled governments to respond to customer needs quickly while navigating the COVID-19 pandemic: human centered design.
Making Others Feel Good Is Not the Goal of Appreciation
Studies show that employees who feel appreciated at work are happier there, and that there’s a big disconnect between how well managers think they appreciate their employees and how employees actually feel. “Recognition,” after all, is not the same as “appreciation.”
Pivoting to an Outcomes-Driven Approach: Death to the FTE
The FTE may no longer be the best way to get the project team you need. Consider structuring your staffing around partial FTEs to get the right expertise.
New Directions With Data in Government
Navigating data for evidence-based policymaking is a struggle with legacy IT systems. Modern data platforms offer a new direction.
Increase Your Mission Readiness with Deep Listening and the PMA Learning Agenda
Good leaders can catch problems early, offer their employees ample opportunities, and embrace new ways of doing business. The President’s Learning Agenda can guide the way.
The Modern-day Resumé – 7 Tips to Consider
Resumes today need to get past automated applicant tracking systems as well as human reviewers. That can be difficult. Here are seven ways to write a successful resume.
Avoid Quiet Firing
Employers are responding to quiet quitting with quiet firing. Here are some tips on how to recognize it — and how to keep it from happening to you.
The role of experience management in disaster response and recovery
Natural disasters in 2021 alone cost $270B worldwide — and this amount is forecasted to keep rising. Governments at all levels have been required to include disaster response and recovery initiatives into their operating models in unprecedented ways.
Getting Acquisition Closer to the Mission
The acquisition workforce has been undergoing a gradual, yet constant evolution for the past decade or more as they’ve had to learn about and adapt processes to meet the needs of cloud-based technology, a growing remote/distributed workforce, agile development, and general digital dependence.
Stop Waiting for Feedback and Do This Instead
Feedback is a two-way street, but asking for it directly isn’t always the best way to get it. Here are some tips for getting the guidance you seek.