Cloud Considerations for Cities, Towns and Villages
Investing in the cloud can present opportunities and obstacles. Here are the two big cloud considerations for city leaders.
4 Principles for Successful DataOps Adoption in Government
With the right approach, government agencies can harness the power of modern data operations to speed digital transformation, protect sensitive data, eliminate data silos and build more agile workflows.
Building Your C.O.T.E. of Resilience
You’ve probably gone through tough times (or are now) that test how much you can manage. How can you stay strong under pressure? You need a C.O.T.E. of resilience.
First Aid for Projects
Sometimes projects need their own kind of “first aid.” Applying the “Breathing, bleeding, broken, consciousness” formula to a project emergency can help save the day.
Mapping Health Equity
San Bernardino County’s Department of Public Health used GIS technology to adapt to new challenges and better serve the community.
Maintaining Employee Productivity in a Hybrid Workplace
Leaders of hybrid workforces need to keep employees engaged and productive whether they work from home or in the office. Here are tips on how to do that.
The Time Is Now to Improve Data Collection in Public Health
The pandemic taught us that federal, state and local public health systems all suffer from fractured data collection. A centralized approach is far better — for many reasons.
CX Starts with Hello: We Can’t Build Trust Without Communicating
Government has been slow to embrace the power of communication in its CX efforts. This must change. If the government wants to build trust through CX, it must start with communication. Anything less will fall short of the mark.
Employees Are Customers Too
The President’s Management Agenda (PMA) is largely focused on the experience people have with government. There is one goal to strengthen and empower the Federal workforce and another focused on delivering excellent, equitable, and secure Federal services and customer experience. These two goals are closely linked as the better experience employees have, the better service… Read more »
How Do You Stop Recidivism? Technology Can Help
High recidivism indicates something isn’t working in our jails. Technology can help break the prison-to-prison pipeline.