4 Ways Data Can Advance Your Government’s Grant
To meet reporting guidelines and overcome the challenges above, leaders should leverage data — both from their own operations and from third-party sources.
To meet reporting guidelines and overcome the challenges above, leaders should leverage data — both from their own operations and from third-party sources.
We tend to train new staff heavily on content (policies, laws and procedures) but not much on the craft (meetings, communication and briefings). That limits what actually gets done.
You are meant to make an impact in a big way. Use these lessons from history as a guide to share your brilliance with those who would value it.
Winning in IT is a team sport. Combining legacy knowledge and advanced capabilities as one team achieves the real promise of IT.
Just because people will be back, doesn’t mean they’ll be ready to sacrifice any of the speed or convenience to which they’ve grown accustomed. People now expect a certain level of service — and there’s plenty of technology available to make it happen.
How can you – one person – make changes to a system that seems immutable? Let’s have a look at how staff and managers can influence organizational change.
Whenever you think anxiety is a barrier to your success, think again. Using these tips helped me reduce workplace anxiety as a new employee.
Delivering goods and services is the first purpose of local government. However, a critical part of that mission is not just the actual goods and services, but how they are delivered. In this article, we’ll discuss the issues with traditional citizen experience (CX) metrics in state and local agencies and share best practices for how… Read more »
Here are three ways thinking like a writer can help you shine professionally, whether it is with co-workers, clients or customers.
PBCs offer a solution that enables agencies to incrementally roll out modern digital services at a pace that balances citizen needs with budget realities.