Research and Best Practices eNewsletter 06/16/2011

Research

‘Big Data’ (05/2011)

A new report by McKinsey Global Institute, Big data: The next frontier for innovation, competition and productivity, looks at the explosive growth of digital information and its potential uses. The report identified five ways big data adds value, including creating transparency, improving performance, and innovating new services.

Seven Management Imperatives (06/04/2011) (PDF, 1.86 MB, 42 pages, May 2011, requires Adobe Acrobat Reader)

Technology, demographic shifts, and the move to collaborative work environments are changing the game for successful leadership at all levels of government. Based on these trends, IBM presents seven imperatives government managers should incorporate into their management practices.

Cross-boundary collaboration (06/03/2011)

A new Deloitte report shows how technology is driving collaboration beyond organizational boundaries in public and private sectors. Highlights include a study of cross-boundary networks, a tool for choosing the best type of collaboration network to meet your needs and a set of factors you can use to measure the impact of the collaboration.

The Social Habit (05/2011)

Edison Research and Arbitron’s The Social Habit 2011 provides insights into the adoption and use of social media in America. The study found more than half of Americans have a profile on a social network and minorities make up a large percentage of Twitter users.

Best Practices

Evolution of the website (06/09/2011)

After 20 years, is the website on the verge of extinction? That’s what Jim Boulton, curator for the Digital Archaeology exhibit at Internet Week New York, believes. With the rise of the social web, online experiences are now built around the individual rather than around the organization.

Where do your tax dollars go? (2011)

You can understand how and where your federal tax dollars are being spent with the White House tax receipt tool. Just enter a few pieces of information about your taxes, and the taxpayer receipt will give you a breakdown of how your tax dollars are spent on priorities.

Is there a perfect social media policy? (06/03/2011)

Governments at all levels are developing social media policies. A Mashable article suggests that by planning and focusing on the customer you can achieve your goals.