Research and Best Practices eNewsletter

Research

Survey connects transparency and citizen satisfaction (03/01/2011) – PEW study finds open data creates a better relationship with government. Citizens who view their government as transparent are more satisfied with the overall government performance.
http://www.pewinternet.org/Reports/2011/08-Community-Information-Systems.aspx

Youth and the Internet (02/23/2011) – MacArthur study finds ways to build youth engagement with digital media. For many, spending time in online communities serves as a gateway to online and offline engagement, including community problem-solving, volunteerism, and protest activity. http://www.macfound.org/site/apps/nlnet/content3.aspx?c=lkLXJ8MQKrH&b=4294243&ct=9139903

2010 Mobile Year in Review (02/14/2010) – ComScore recaps key trends in the mobile landscape in 2010. The report highlights important components of the mobile market including device trends, smartphone adoption, browser/application usage, and mobile content consumption. Download a copy of the report: http://www.comscore.com/Press_Events/Presentations_Whitepapers/2011/2010_Mobile_Year_in_Review

News

Facebook, housed on a SIM card (02/16/2010) – Facebook closes the digital divide via SMS, which sends and receives data between handsets and Facebook servers. This means Facebook will potentially be available to almost anyone with a mobile device. http://blogs.worldbank.org/insidetheweb/social-media-on-mobile-phones-the-future-is-cloudly-fast-and-applicable?cid=EXT_TWBN_D_EXT

Open government principles (03/02/2011) – Beth Noveck outlines ten principles of open government including: work in the open; give open access to work created by and at the behest of the taxpayer; and provide data that people really want and will use. http://rachelsterne.tumblr.com/post/3612982133/10-principles-for-open-government

Facebook marketing metrics (03/01/2011) – Are you wondering how to measure ROI for your Facebook page? Learn the marketing metrics that matter most. http://econsultancy.com/us/blog/7213-what-facebook-marketing-metrics-matter-the-most

Confluence of mobile, location, social, and group (03/03/2011) – As these trends come together government, must integrate useful and consistent information across all channels. People want to not only share information and opinions, but also how they using information. http://www.clickz.com/clickz/column/2029522/confluence-mobile-location-social?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ClickZExperts+%28ClickZ+-+Columns%29&utm_content=Twitter