After coming under fire a few months ago for its customer communications — and especially its use of Twitter — Portland’s TriMet (OR) is now asking its followers for feedback. In an online survey, the agency asks riders what they expect from TriMet’s tweets (and what topics, if any, are off limits), how they access the application, and how they ride. Check out the survey here.
Recent Articles on GovLoop
- Leading from the Middle
- Keeping Agencies Up and Running
- AI Practices for Better CX
- Time to Start Fighting Quantum Threats
- July Online Training Opportunities
- Why Are You in Public Service?
- 5 Management Mistakes to Avoid
- Cracking Encryption: The Quantum Threat
- 5 Things to Know About Quantum Computing
- Guidelines for Contributing Content to GovLoop.com
Leave a Reply
You must be logged in to post a comment.