Unlocking Influence: How Emotional Intelligence Elevates Your Power at Work

Many people believe power belongs only to those at the top. But in reality, we all hold certain levels of power — and at the end of the day, our perception of power is all about our perspective.

I recently came across a concept that reshaped my understanding of power. In the book Power, for All: How It Really Works and Why It’s Everyone’s Business, the authors explain that leaders often struggle — not due to a lack of authority, but because they lack influence. To lead with real impact, you must master three types of power: personal, positional, and relational. And in my experience, emotional intelligence (EQ) is the key to unlocking each one. Let’s explore how EQ enhances your influence and practical ways to apply it.

Personal Power: When Expertise Alone Isn’t Enough

Being the most knowledgeable person in the room doesn’t guarantee influence. Expertise alone doesn’t engage people — emotional intelligence does. For example, highly knowledgeable individuals often struggle to connect because they lack social awareness or patience. If people don’t feel heard, respected, or valued, they tune out — even if your ideas are brilliant.

How to Strengthen Personal Power with EQ:

• Recognize how your communication style impacts others. (self-awareness)
• Listen actively, acknowledge concerns, and respond with emotional sensitivity. (empathy)
• Adapt your approach to make your insights accessible and valuable to different audiences. (social skills)

Ask Yourself:

• Do people seek my expertise, or do I struggle to be heard?
• Am I presenting my knowledge in a way that resonates with others?
• How well do I listen and adjust based on my audience’s needs?

Positional Power: When Authority Doesn’t Equal Influence

A leadership title doesn’t automatically command respect. True authority isn’t about enforcing rules — it’s about fostering trust and psychological safety. For example, if you’re a newly appointed agency director, don’t expect your title alone to inspire loyalty. Long-tenured employees may resist change simply because “we’ve always done it this way.” Your ability to influence them depends on how well you connect, communicate, and create a shared vision.

How to Strengthen Positional Power with EQ:

• Stay calm and composed in challenging moments. (self-regulation)
• Understand what motivates your team and acknowledge their concerns before introducing change. (empathy)
• Foster trust by involving staff in decision-making and encouraging open dialogue. (relationship management)

Ask Yourself:

• Do people follow me out of respect or obligation?
• How do I use my authority to empower and engage rather than enforce?
• Am I fostering a culture where people feel heard and valued?

Relational Power: Leading Without a Title

Influence often stems from relationships, not hierarchy. Strong networks help leaders get things done — even without formal authority. If you’ve pitched an idea only to be met with silence, the issue may not be the idea — it may be your lack of relational power.

How to Strengthen Relational Power with EQ:

• Build genuine connections by understanding what others need and aligning your ideas with their goals. (empathy)
• Engage in conversations where people feel heard and included. (active listening)
• Identify key stakeholders and cultivate relationships before you need their support. (social awareness)

Ask Yourself:

• Do I have allies who advocate for my ideas?
• Am I seen as a trusted advisor or just another bureaucrat?
• How often do I invest in relationships before needing influence?

Power isn’t solely about rank — it’s about understanding what others need and positioning yourself as the person who can help them get it. Leaders with high emotional intelligence don’t just demand compliance; they inspire commitment. Strengthen your EQ, and you’ll strengthen your influence — no matter your title.

Carolyn Mozell is passionate about leadership and its transformative impact on individuals, teams, and organizations. As the Founder of Leaders Who Connect and Inspire LLC, she empowers nonprofit and government leaders to break down silos, unify teams, and achieve shared goals through impactful training programs and immersive retreats that enhance communication and emotional intelligence skills.

Carolyn has served in some of the highest levels of local government leadership across both the legislative and executive branches, as well as in roles as a nonprofit COO and entrepreneur, making her uniquely qualified to support leaders and teams at all levels, in navigating challenges with clarity, cohesion, and a strong sense of purpose. She holds a bachelor’s degree from the University of Maryland and is a certified DISC and Emotional Intelligence Practitioner. Outside of work, she enjoys crafting, being a wife and proud pet mom to her adopted cat, Eva.

Image by fahribaabdullah14 from Pixabay