Weekly Research and Best Practices

Research

Citizens give government low transparency rating (10/20/2010) – New study finds proven relationship between transparency, satisfaction and trust. Research shows that higher transparency leads to higher citizen satisfaction with government, which in turn leads to higher trust. http://www.federalnewsradio.com/docs/ForeSeeResults_EGovTransparencyIndex_2010.pdf

Best practices in mobile web apps (10/21/2010) – World Wide Web Consortium proposes guidelines for developing rich and dynamic mobile Web applications. Send comments on the recommendations through November 19. http://www.w3.org/TR/2010/PR-mwabp-20101021/#introduction Check out this visual summarizing the “best practices”. http://www.w3.org/2010/09/MWABP/

Creating a culture of innovation (10/05/2010) – Building a culture that fosters innovation requires an organization to hire the right talent, build teams that are diverse, and fit individuals to the right role. http://gmj.gallup.com/content/143282/creating-culture-innovation.aspx

Inspiring public trust through secure data (09/2010) Cybersecurity study finds many state Chief Information Security Officers lack funds, programs & resources to protect government t data. http://www.nascio.org/publications/documents/Deloitte-NASCIOCybersecurityStudy2010.PDF

News

2010 GCN Award Winner DisasterAssistance.gov (10/15/2010) – 17-agency partnership, led by FEMA, developed a one-stop clearinghouse for disaster survivors to get information and apply for federally sponsored assistance. http://gcn.com/Articles/2010/10/18/GCN-Awards-FEMA-Disaster-Assistance.aspx?Page=1

Energy Star Shines Bright (10/05/2010) – EPA’s Energy Star label is not only recognized by citizens, their success is measured by having an impact on consumer purchasing decisions. Read about how they stay focused on “paying attention to the consumer” http://ohmygov.com/blogs/general_news/archive/2010/10/05/energy-star-shines-bright-in-constellation-of-gov-brands.aspx

Going ROWE (10/13/2010) – DC’s Office of the Chief Technology Officer plans to be results only work environment (ROWE) by 2011. The impetus for starting ROWE: budget cuts, a citywide hiring freeze and the challenge of recruiting top-notch IT professionals to lower government pay. http://www.americanprogress.org/issues/2010/10/rowe101310.html excellent description

Big-city CIOs partner to share information and apps (10/18/2010) – This model of collaboration has produced shared software used by San Francisco and Washington, D.C., to connect their 311 systems to social networking platforms. Other joint projects are in the works. http://www.govtech.com/e-government/G7-Big-City-CIOs-Work-to-Develop-Open-Source-IT-Solutions.html?page=1