I really enjoyed the presentation by Tim O’Reilly on “Technology & 21st Century Government“
He begins with what he says is the great paradox of government “It’s too big & costs too much. Yet there are problems that the private sector can’t solve alone”
Which leads to the thought – “What if we felt about our government like we feel about our iPhones?”
To achieve such a goal, he shared 4 major lessons from innovative government programs:
Lesson 1: Get People excited about Government – Reinvent the Citizen Experience
Lesson 2: Use Data to Drive Decisions
Lesson 3: Create an architecture of participation
Lesson 4: Government Should be a Platform
Full presentation below:
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