Are you faced with an ethical dilemma? Work through this handy checklist from CRMlearning based on “Ethics 4 Everyone” by Eric Harvey and Scott Airitam. Before you take action, ask yourself… Is it legal? Does it comply with our rules and regulations? Is it consistent with our organizational values? Will I be guilt-free if I doRead… Read more »
Now that we’ve all mastered when to use “they’re,” “their,” and “there” appropriately, here are the correct uses of some other tricky word choices that threaten to derail a well written sentence. Follow these general rules to avoid an embarrassing mistake in your next email. Than / Then Use “than” when comparing two things. ForRead… Read more »
Whether this is your first time hearing these tips or this is a refresher for you, conflict management is one of the trickiest areas for people to navigate successfully. Yet, conflict is inevitable and can take a toll on your effectiveness and productivity (not to mention your stress level) if not resolved. I recently attendedRead… Read more »
When I was early in my career I discovered the catch-22 of gaining leadership experience: to be selected for a leadership position I needed to show I already had some previous leadership experience. So I had to get creative to break the cycle and get my feet wet. If you find yourself facing the same situation,Read… Read more »
First of all, what does it mean to be a highly sensitive person? Not to be confused with introversion or shyness, the concept of the “highly sensitive person” (HSP) was coined by Elaine N. Aron, Ph.D. in the early 1990’s and refers to about 15-20% of the population with a highly sensitive nervous system. InRead… Read more »
Is your agency’s training budget lean this year? Want to brush up on a few skills without having to shell out major bucks on your own? Check out these free resources below – a mix of my personal faves and some I haven’t used personally, but look promising. Then let me know in the commentsRead… Read more »
If you don’t know the story of the viral #WeStillComing, it’s ok; you can still have amazing digital communications thanks to these insights from the #nextgengov panelists who have been there and done it well. How do I get buy in for digital communications initiatives? Align communication plans and technologies with your agency or department’sRead… Read more »
It’s that time of year again! The next two days we’ll be blogging from GovLoop and YGL’s Next Generation of Government Training Summit. Follow along @NextGenGov and read more blog posts here. A hot dog vendor in New York City realized he was losing business because customers would give up on waiting in long linesRead… Read more »