There is some controversy over this ”digitalization” of diplomacy and the exposure of public leaders on Twitter. But regardless of the critics and Twitter public users, it is a fact that social media and, in this case, Twitter, profoundly impacted our lives and how we relate to the public sector.
The LAB.Ges, an innovation lab from Brazil, proposed a complex challenge: teach all of their public servants in Design Thinking. And they did it.
To face these new issues — such as social expectations, complex public policies — there is a growing need for the public sector to innovate.
Public institutions that open their doors to innovation need to create resources, skills and physical spaces dedicated to supporting innovation. The adoption of experimental methods and other capabilities are also fundamental. Here are five key elements that foster these innovation spaces.
New tools, methods and technologies have been implemented and acquired to help governments innovate. We can not let this opportunity to transform the public sector slip through our hands. More than innovating, we need to create innovators in the public sector.