What I Learned on my Journey to Leadership
#1: Assumption of authority is a myth; real leadership is earned.
Posts By Ed Toner
Planning to Failover
If you fail to deploy high availability strategies for critical applications, it will result in a significant loss – either in downtime, data or your organization’s reputation.
Why Accountability and Communication Matter to Teamwork
Listen to what other team members are saying and acknowledge their input by accepting or building on suggestions offered.
Wanted: CIO with Technical Experience
CIOs with strong business backgrounds may be good with peer leadership. Can they effectively lead and inspire a technology organization?
Customer Support & Fundamental Data
How IT Service Management (ITSM) tools helped us evaluate the effectiveness and efficiency of our work.
How to Avoid Silo Thinking
Some time ago at the state of Nebraska, we recognized it was inefficient for our technology resources to work in IT silos. Prior to consolidation, an IT silo existed in every individual agency. As any productive business would do, we began working to break down each legacy silo across the enterprise through organizational and technological… Read more »
Defining DevOps Framework
DevOps has many different definitions. I define it as the standard framework or set of practices, processes and tools that development and operations teams use to deliver a service which produces a business value.
4 Ways to Survive Culture Change
Changing the accepted organizational culture can be overwhelming. Experts say it is not enough to come up with a list of company values and post them online or on an office wall. As a leader and team you have to believe in and support every individual in the organization to share cultural values.