Leverage Your ROPE Bridge
There are four types of communication platform: Rented, owned, paid, and earned. Learn how to leverage each.
Featured Resource
Say What? How to Be an Active Listener
Leaders don’t just hear — they listen…actively.
Setting Boundaries for Government Leaders: A Crash Course in Self-Preservation and Success
eady to establish healthy boundaries in the demanding world of government work? This practical guide offers actionable tips and techniques to help you communicate your needs, manage your time effectively, and reclaim control of your workday. Learn how to say “no” with confidence and create a more balanced and fulfilling work life.
AI Below the Surface
In Macomb County, Mich., public works is using drones and AI to inspect sewer lines. Learn how this technology is saving money and improving maintenance on vital infrastructure.
How to Get More Insights Out of Community Surveys
Tips and takeaways from the experts on how to make the most of community surveys.
Quantum Computing: Dissecting How, Why and When
Right now, quantum computing technology is only somewhat helpful. But it has great potential. Here are some possible use cases, as well as a discussion of how close they are to reality.
How Agencies Can Bring AI to Life
Agencies may struggle to bring AI to life. They may face challenges deciding where to house AI infrastructure and when creating guardrails for safe data usage, including bias removal and data authenticity. Best practices can help implement AI safely, securely and effectively.
Digital Technology for Better CX
Private sector technology has raised the public’s expectations for online customer service. Government must catch up. Good solutions call for personalization — and that requires data.
Securing Your Data: Beyond the Cloud
What happens if your only data backup is in the cloud — and the cloud is compromised? Cloud protects against downtime, but not data loss. That’s up to you. Here are some solutions.
How to Improve Security Through Modern Identity Management
A patchwork of legacy identity management systems can lead to security gaps and provide an uneven user experience. Here’s how a modern system can overcome those limitations and provide greater flexibility and more granular controls.
How to Make Generative AI Mission-Ready
For the last two years, people across government have been getting a crash course on generative AI, whether they have wanted it or not. Agencies recognize that generative AI is one of those rare technologies that truly qualifies as a game-changer, and they are looking to understand the extent of its potential as well asRead… Read more »
Providing Digital Forms for 24/7 Service
Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »
How AI Could Revolutionize Cyber Operations
Whenever a new technology is involved, there’s a learning curve — and there’s always new technology, Robert Imhof, Consulting Systems Architect at Fortinet Federal. “It’s going to be worth investing the time and effort to learn this technology,” says . “Security professionals that can master utilizing AI in addition to their other technical skills are… Read more »
How MLOps Helps Agencies Get the Most Out of AI
The release of AI foundation models allows organizations to take advantage of broader community investments in AI. But there’s a catch: Agencies need to tweak and train these models to meet their specific objectives, maintain privacy and ensure regulatory compliance.
How to Get More Insights Out of Community Surveys
Tips and takeaways from the experts on how to make the most of community surveys.
How to Improve Security Through Modern Identity Management
A patchwork of legacy identity management systems can lead to security gaps and provide an uneven user experience. Here’s how a modern system can overcome those limitations and provide greater flexibility and more granular controls.
Tips for Introverted Leaders
If you consider yourself to be an introvert, you may have at one point come across the misconception that introverts make poor leaders. The truth is, there is a lot of value in tapping into your authentic self and using that as your leadership strength. During the most recent New Supervisors in Government Community ofRead… Read more »