For many government employees, the answer to creating strong CX at their agencies may exist in ignoring their potential for failure.
The Recipe for Innovative Government CX
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The Process of Persuasion
Persuasion is essential to getting things done – do you have these essential skills?
What’s New in State and Local Government CX?
Laws such as 21st Century IDEA do not apply to state and local governments, but that hasn’t stopped them from forging their own paths.
Texas Program Helps Adults With Some College, But No Degree
GradTX aims to help near completer and stop-outs who have some college, no degree. The aim is to help them finish what they started.
Thoughts on Rapid Prototyping
Rapid prototyping is a process that quickly develops, experiments with, and learns how software technologies might further prove that a concept is advantageous for a mission, business, or user. It is about accepting and embracing an uncertain world that rapidly evolves – and for software systems to rapidly evolve with it.
7 Books Perfect for Your Summer Reading List
Summer is the perfect time to catch up on all the reading you’ve been meaning to do. Whether you’re relaxing poolside or backcountry camping, take advantage of the the long days of summer with books that can ramp up your professional knowledge and skills. This summer reading list features seven recommended books that are aRead… Read more »
How Does Relationship Management Affect You?
Those who follow the ‘golden rule’ and treat people the way they themselves want to be treated are now told that isn’t good enough. Strong relationship bonds stand the test of time.
AI: Where We Stand and Where We’re Going in Government
Where do agencies stand with adopting artificial intelligence, which has immense potential, and where do they want to end up?
Best of USAJobs May 31
Welcome to GovLoop’s latest edition of our exciting federal employment opportunities roundup for the week of May 31, 2019 on USAJobs.
What’s New in Federal Government CX?
Federal agencies have been measuring customer satisfaction but benchmarking results across agencies has not always been possible.