Smart investments today are key to achieving stable footing and maximizing cybersecurity for the future. As you consider the risks and opportunities ahead, artificial intelligence (AI) offers real potential to strengthen cybersecurity operations and defend computer networks.
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How Best to Use AI: Human + Machine
To identify how human + machine can be paired effectively, the federal government has also recognized the value of looking at commercial successes, sharing use cases and success stories, in addition to investing in pilots and then scaling.
What to Expect at AI World 2019
AI World Government gathers leaders from across government, technology innovation, business and research to present the state of the practice and state of the technology to assist the public sector in leveraging advanced intelligent technologies to enhance government services.
5 Ways to Build a Personal Brand – And Put it Into Action
Your personal brand is what makes you unique. It is what distinguishes you, and how people remember you. Your personal brand comprises your entire image: It’s how you communicate to the world online and offline to your citizens, your colleagues and your network. Phone conversations, emails you send, the way you conduct meetings—these are allRead… Read more »
DISA Announces Prototype to Expedite Security Clearances
DISA announced a new prototype effort that will use machine learning and AI to improve decision-making in the security clearance process.
Why Local and State Governments Should Look to the Private Sector When It Comes to Automation
Though operations between the two sectors are very different, the public sector can still learn a few lessons in digital transformation from the private.
Customer Experience Self-Assessment
While government is focused on improving the customer experience (CX), it can be difficult to get an accurate reading on how well your efforts are progressing. You can download this free worksheet to help you better assess the maturity of your agency’s CX program. Each question ties back to the five core functions of aRead… Read more »
Do You Need to Change the Way You Persuade?
At a basic level, a leader’s job is to make decisions. Understanding decision-making styles is a key persuasion technique that will lead to success.
Environment & Economy: Part 1 of 3 Ecosystem-based Adaptation
In order to place a value on an ecosystem service, governments must encourage an integrative approach. Policy makers must communicate with operations teams and other departments that may value a system in a different way.
IT Service Maturity Relies on Stellar Self-Service Portals
Research shows that government IT staff lead the way in knowledge management, process controls, and other steps toward ensuring IT service maturity compared to other industry sectors but they need to be on the cutting edge of tech changes to stay on top.