State and local governments are faced with a pressing need to repair infrastructure damage, particularly transportation infrastructure, following a natural disaster. But localities often lack visibility into what’s happening on the ground, and that delays restoration efforts. Automation can be a huge help.
To make evidence-based policy, takes more than information–it requires the ability to turn information into knowledge and to base decisions on it.
Technology is not a panacea for an agency’s IT ills, says one industry leader. Rather, tech is an enabler, a way for government agencies to move beyond bureaucracy and adopt a more businesslike mindset. And an agency’s success depends in large part on its willingness to embrace automation and find industry partners.
There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
Moving data to the cloud helps eliminate silos that can make constituent services both fragmented and frustrating.
When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.
Launching new ideas and services can be difficult. To promote success, agencies need a good plan that encourages collaboration, accounts for generational differences, fosters testing and automation and, among most definitely, delivers on its promises.
The FDA’s new Office of Digital Transformation (ODT) is on a mission to better integrate FDA systems, increase collaboration, improve efficiencies and, overall, serve Americans even better. Here is how the FDA’s Chief Information Officer explains the agency’s groundbreaking initiatives.
It’s difficult to keep agencies cyber secure, and the growth and sophistication of cyber threats is daunting. But automation can be a saving grace for agencies that implement it.
Government management expert, Mika Cross, speaks with a colleague about how to help new hires get their feet under them.