The chain of command goes both ways: an important thing for managers to remember in order to lead high-performing teams.
The Chain of Command is a Two-Way Street
Search Results for: Cloud
Three Tips to Improve Employee Engagement AND Customer Experience
Improving employee engagement and customer experience are both key goals for the Biden administration. The success of customer experience depends greatly on efforts to improve employee engagement. Research has shown again and again that happy employees can equal happy customers.
What State and Local Agencies Can Do When They Can’t Hire the Cyber Talent Gap Away
A staggering number of organizations lack the cyber talent they need to protect against cyberattacks. But agencies that deploy certain strategies can help compensate for their staffing shortage.
GovGPT: How Governments Can Make Use of Generative AI and ChatGPT
ChatGPT and similar tools hold enormous potential to help governments deliver better services. How they are adopted and used will make the difference between success and failure.
How to Be a Pivot-Ready Organization
Agencies can’t always anticipate future mission and IT requirements…but that doesn’t mean they can’t be better prepared for the unknown. Based in the cloud, as-a-service offerings help agencies pivot away from outdated IT and toward more modern, efficient and tailored technology. Download this guide to get: An overall picture of “as-a-service” products. Strategies for cloud-basedRead… Read more »
How and Why to Consolidate Your Cybersecurity Platforms: Tips & Takeaways
Government organizations have spent generously on cloud-based IT investments and expansions in recent years to bolster their business agility and flexibility. Unfortunately, those investments come with a cost — increased attack surfaces that make agency networks more vulnerable to cyberthreats. Download these quick tips to learn how consolidation can protect an organization’s networks, clouds, dataRead… Read more »
Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies
Agency decision makers and frontline workers should work to improve online constituent experiences. Here are tips for enhancing those interactions.
Enhancing Security and User Experience in Government Services
Traditional identity verification methods have become less effective, and they’re exposing organizations to dangerous cyberattacks. But a risk management approach that includes multi-factor authentication, among other tools, can safeguard agency networks and data.
How an Identity-Centric Strategy Can Drive Government Security
Identity is more than a credential — it’s the metadata that makes up the identity. Learn to use identity as the basis of security.
How to Secure Legacy Systems
Zero Trust can be difficult to implement, especially for legacy agency systems and applications that aren’t made for a distributed, cloud-based environment. Here’s a solution.