Outdated finance and human capital management systems are typically difficulty to both maintain and secure. The public sector should consider cloud-based shared services for efficient modernization with flexible pay-as-you-go options for upgrades, maintenance, security and disaster recovery. Watch this video to see how switching to a shared services model encourages continuous innovation and quality service.Read… Read more »
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Missouri: A Case Study in How to Get Smart About CX
Constituents have gotten used to the level of digital services provided by the public sector and are looking for a similar experience when interacting with the government. The solutions and strategies that improve customer service also have the potential to improve the employee experience and the efficiency of government operations. Download this case study forRead… Read more »
The Foundation of Open Government: Celebrating the 57th Anniversary of the Freedom of Information Act
The Freedom of Information Act is essential to government transparency and accountability. Its next challenge is adapting to requests for new media.
Commerce Bureau Gives Employees a Helping Hand
Limited IT budgets can force agencies to put up with outdated technology. The cloud offers an easier way to update.
The Best Government Conferences for the Second Half of 2023
Trainings, summits, workshops, conventions and conferences — if you work in federal, state or local governments, you’ll discover events worth checking out.
Make Your Records a Productivity Asset
Getting your records from paper to digital can be a daunting task. But with the right help, it can make your data into the useful tool it was always meant to be.
Federal Hybrid Work Environments Require a New Approach for Secure Collaboration
While the movement for the federal workforce to return to office continues, agencies must have a collaboration infrastructure that is flexible, scalable, interoperating, resilient and secure to ensure strategic mission readiness.
July 20 – How Zero Trust Is Transforming the Way You Work
A recent report found that every 14 seconds, a government agency is hit with a ransomware attack. How do you make sure you aren’t the one that is going to be the weak cyber link for your organization? Join us online Thursday, July 20 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry leaders aboutRead… Read more »
A New Way to Think About Managing Data
Legacy data management solutions weren’t designed to analyze data scattered across an organization, most likely in siloed systems and both on premises and in the cloud. What agencies need is a common data platform that indexes the data where it currently exists.
What the Digital Transformation Journey Looks Like for State and Local Governments
A robust digital transformation strategy can help state and local governments better meet citizen expectations. Experience-as-a-service, or XaaS, solutions play an important role.