As agencies transform digital operations, their IT ecosystems become more complex. A comprehensive monitoring system can simplify the task of identifying performance and security issues.
Observability Made Simple
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3 Ways to Boost Cybersecurity
Staying ahead of cybersecurity risks requires a multi-pronged approach. Agencies need to share information, adopt new security models, and invest in both people and technology to meet the challenges.
Transforming With Visibility and Agility
A successful move to the cloud requires planning and foresight. Here are the steps you need to take to make your transition work.
May 23 – How Missouri Delivers Better Social Services
Delivering social services programs effectively and efficiently is paramount for government agencies – and a lot of that work happens at contact centers. However, outdated technology can cause delays and frustration both for government employees and their constituents. That’s the exact situation that plagued the state of Missouri for years, until they embraced cloud andRead… Read more »
How to Rebuild Construction Estimates From the Ground Up
Machine learning and other tech advancements make construction cost estimates easier and more accurate. Here are some points to consider.
How to Achieve Customer Success Through Experience as a Service (XaaS)
To achieve their desired business outcomes and encourage successful customer engagements, agencies should consider Experience as a Service offerings.
How Open Source Database Technology Can Support Transformation
In many organizations, the prospect of replacing legacy database systems can seem daunting because those systems often are deeply embedded in agency operations. But installing a new system doesn’t have to mean ripping out your old one.
How Strong Is Your Cyber Foundation?
This playbook details how agencies can tackle the current threat landscape to achieve their cybersecurity goals.
How Observability and Automation Help DOTs Defend Against Hackers – and Deliver Better Citizen Experiences
Lives are at risk when traffic management systems fall prey to cyberattacks. But with automation tools and network observability, state and local departments of transportation can implement effective cyber protections.
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