Did you hear “Laurel” or “Yanny?” Science was a clear explanation for the different interpretations of the sound. But communication in is a little trickier.
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Tips for Using Words of Appreciation at Work Effectively
We have found that following a few simple tips can make the use of words more effective in showing appreciation and encouragement to colleagues (and help you avoid some common errors, as well).
A New Approach to Pet Overpopulation
Pet overpopulation is expensive. With the right approach, can this problem be framed in a way that saves both lives and money?
How Cloud Enables Better Government Services
Agencies at all levels are finding new ways to serve constituents using cloud services, whether it’s improving transportation or protecting the environment.
NASA Procurement and Ohio Small Businesses
Ohio University provides procurement assistance to support the economic development of the counties surrounding its campus.
Meet the Govie That’s Creating New, Innovative Technology to Save Lives
There are many dangers that await miners once they enter into an unknown plight of darkness. Meet the govie who’s shaping their technology!
Government Needs a New Citizen Experience Measurement Mindset Grounded in Empathy
Government knows they have a long way to go in making up the gap of satisfaction in the citizen experience. But by adapting an empathetic mindset when it comes to conducting and measuring citizen interactions, they can get themselves on the right path.
The New Age of Cloud in Government
The public sector has entered a new phase of maturity in its cloud adoption — one in which agencies are now migrating mission-critical systems to the cloud.
Social Media and Crisis Response
Social media has revolutionized the way people react to crisis situations, especially the way organizations structure their crisis communication plans.
Fear and Loathing in Middle Management
“You’re there so they can all hate you,” my father said helpfully when I called up to vent during my first experience as a middle manager.