The November edition of DorobekINSIDER Live dives into the nitty gritty of shortcomings in government customer service and where it can improve.
What’s the Deal With Customer Service in Government?
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What We Saw at Last Week’s Federal Tech/Cyber Job Fair
Three main takeaways from the first-of-its-kind government job fair held in Silver Spring on Nov. 6.
Post-Job Fair, Agencies Seek Hundreds of IT, Cyber Pros
The first-of-its-kind hiring fair brought together more than 1,800 job seekers from 40 states, and hiring managers from 33 federal agencies. The ultimate goal is to fill 500 IT and cybersecurity positions governmentwide.
Are You a Workplace Bully?
So, how can you tell if you’re treating another female coworker unfairly? Well, it’s not exactly easy to pinpoint micro aggressions, but it’s important to try, and GovFem is here to help.
Veterans Technology Services 2 (VETS 2) GWAC Awarded
GSA prides itself on delivering mission critical IT solutions that make a meaningful difference to the agencies we support and the citizens that count on them.
What’s Ahead for Government Technology in 2018?
Blockchain and chatbots and AI. Oh my!
Gov Automation Gets a Security Upgrade
Automation tools like Red Hat’s Ansible — an open source IT configuration management, deployment and orchestration tool — can help agencies turn their security posture from reactive to proactive.
Enabling IT Modernization with Identity Access Management
At GovLoop’s Gov Trends Virtual Summit, we heard from Nadav Benbarak, Director of Industry Solutions at Okta, and John Harrington, CSRA’s Chief Architect supporting the Office of the CIO. They explained how identity and access management (IAM) can play a central role in every technology strategy agencies must embrace to modernize.
The New Age of Leadership in Government IT
In his new book, “A Seat at the Table,” former USCIS CIO Mark Schwartz explains how the roles of IT leaders in government are changing.
What Netflix Can Do for Government
The credo of “people over process” is probably the cultural Netflix norm most adoptable by government at all levels. It starts with giving people more say in their work, the information they need to make good decisions and candor about group and institutional performance – at all levels of the organization.