Questions to ask yourself to make sure your website is actually effective.
8 Sanity-Saving Questions for Federal Web Managers
Search Results for: plain language
Stop the Bickering: Create a Style Sheet
Language is not always black and white. In fact, 50 shades is probably an underestimate of all the grey! Still, the situation is not hopeless. We can communicate clearly and consistently without all the bickering. Here’s how.
Meet GovLoop’s Featured Bloggers!
Last month, we put out a call for our seventh round of GovLoop Featured Bloggers – and you responded with amazing enthusiasm. Around 100 people from all walks of government and industry life sent in great ideas for posts, about everything from technology challenges in city government to using Twitter to monitor food safety in your city.Read… Read more »
How to Be a Better Blogger
It’s more than polishing your grammar or devising the listicle to end all listicles. Being a better blogger is about focusing on quality and a devotion to your reader.
Open Data Dispatch #1
I’ve started this newsletter for our internal open data community of interest (DataCOIN) and thought others might find it useful. I read a lot about open data and I bet some of you do too. To pool our knowledge and prevent FOMO (fear of missing out), I’m starting a mini bi-weekly-ish newsletter that highlights what’s going onRead… Read more »
Are You Doing Good Work?
How do you know if the work you do matters?
Who Else Wants to Connect with Great Communicators?
At a recent professional networking group event one of the other members asked me if I could tell him about organizations like the Federal Communicators Network (FCN). By way of background, FCN is a listserv that communicators in the federal government use to exchange ideas about the field of communications. The group, which also hostsRead… Read more »
5 Website Best Practices from the 2015 Center for Digital Government Award Winners
If you’ve ever worked on a website project, you know one of the first questions a designer asks is: What are your favorite websites? But, it’s not always easy to come up with a list of the best websites. Great websites have to be memorable, modern, unique, and free of frustrating glitches—no small feat for mostRead… Read more »
Leading Innovation for the Federal Government since High School
Meet Susanna Marking, a NextGen Innovator Award finalist. Marking has been a go-getter from the beginning of her career in federal government, working her way through every GS level. After working for the Forest Service for seven years, Marking is proud to say she is still working in federal government as a Public Affairs Specialist… Read more »
How To Implement The Customer Experience Advice In The US Digital Services Playbook
A few weeks ago, I advised federal agencies to build better digital customer experiences. I enjoyed the wave of hate mail that post generated, so I’d like to return to the topic of digital customer experience (CX) again this week. Even the US Digital Service (USDS) thinks federal agencies need better digital CX. Last year,Read… Read more »