This new, hybrid work approach is not an inhibitor for knowledge capture and transfer – it actually enriches it.
Search Results for: Cloud
Strengthening Your Agency’s Web Apps
Fortunately, the right mix of strategies and tools can keep agencies safe from resilience-damaging security incidents.
The Cybersecurity Executive Order’s Key Points
The new EO rewrites the federal government’s approach to cybersecurity and improves the confidentiality, integrity and availability of public sector data.
How and Why King County’s CIO Conducts Equity Impact Reviews
Chief Information Officer Tanya Hannah shared considerations to make as you keep equity at the forefront while embracing new technologies and capabilities.
Are Data Skills a Career Differentiator? GAO’s Top Data Scientist Thinks So
Wondering how to position yourself as requirements for data skills increase? The Government Accountability Office could be the model you’re looking for.
How to Get Chatbots Up and Running
In today’s digital age, people are not only comfortable with online self-service options such as chatbots, they expect them.
How Workforce Engagement Management Can Optimize CX
To deliver secure, personalized experiences to citizens, agencies should rely on a cloud contact center that will meet FedRAMP requirements.
Creating a Culture for Transformation at Your Agency
An expert said that agencies aren’t just adopting cloud because it’s different or better but because it unlocks impactful results.
How to Catch a Phishing Attempt
In 2020, at least 113 government agencies were impacted by ransomware attacks at an estimated cost of $913 million dollars.
Are State and Local Governments Ready to Hand Monitoring Over to AI?
Digital transformation is no longer the wave of the future — it’s standard practice for many agencies today. The key to transformation in these environments is observability.