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Relief Funds and Equitable Service
The passage of the American Rescue Plan Act opens a window for governments to invest in technology that can help close the equity and access gap.
Reskilling for the Digital Age Takes 3 Key Steps
Governments must consider a new approach. By leveraging an online learning platform, workers can keep up with technological developments and governments can improve skills transformation, at scale.
Training Teams With Different Learning Preferences and Schedules
Empower teams and drive business value with interactive learning and on-demand training options such as synchronous and asynchronous learning.
Secure Your Agency for Long-Term Remote Work
Across the federal government, agencies are rethinking their telework policies and practices in light of the COVID-19 pandemic.
The Future of Co-Innovation for Agencies and Software Providers
“The eventual goal is to enable financial management professionals to spend more time on analysis and provide better service to their customers, and less time on traditional transaction processing and system maintenance.”
Tips For Moving Your Windows Workloads
Moving Windows workloads to the cloud opens a path toward freedom of choice, lower costs and release from vendor lock-in.
How to Build a More Intelligent Contact Center
“What this [pandemic-driven] digital transformation forced was more consolidation: one intelligent conversation that the whole call center has access to, that delivers it at multiple touchpoints.”
Clarifying 3 Identity and Access Management Myths
“Identity is not just about protecting people, it is about protecting things like servers that matter to your agency because they are mission-critical.”
How to Digitize Mission Processes and Improve Customer Experience
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